**I. Parties**
1.1 BitonEx is a company registered in Singapore under the relevant laws of Singapore, operating the website [https://www.biton.one/](https://www.biton.one/) (hereinafter referred to as "this Website" or "the Website"), which is a platform specifically designed for users to access blockchain-related services (hereinafter referred to as "the Service" or "Services"). For convenience in the expression of this agreement, the company and the website are collectively referred to as "we" or other first-person pronouns.
1.2 Any natural person or other entity logging into this Website is considered a user of this Website. For convenience in the expression of this agreement, the term "you" or other second-person pronouns are used.
1.3 For convenience in the expression of this agreement, "both parties" refers to both us and you collectively, and "either party" refers to us or you individually.
**II. Purpose of Privacy Policy**
The Privacy Policy outlines the types of information we collect from you when you log into this Website, register on this Website, or use the Services we provide, as well as how we use and protect the information collected.
**III. Your Consent**
To ensure your full confidence in us when processing personal data, it is important for you to read and understand the provisions of the Privacy Policy in detail. Specifically, by logging into our website, whether or not you register on the website, you indicate your acceptance, agreement, commitment, and confirmation.
3.1 You voluntarily disclose personal information to us with your consent.
3.2 You will comply with all terms and restrictions of this Privacy Policy.
3.3 You agree that we collect your information through your login to this website, registration on this website, or use of the services we provide. You agree to any future modifications to our Privacy Policy.
3.4 You agree to be contacted by our subsidiaries, affiliates, and employees regarding products and services that may be of interest to you unless you have expressed otherwise.
**IV. Information Collection**
4.1 When you use this website, you agree that we begin using cookies to track all your actions and collect and remember all the information you leave, including but not limited to your IP address, geographical location, and other data.
4.2 If you wish to use the services provided by this website, you need to provide two types of information:
4.2.1 Identity Information: This information helps us verify your eligibility to register as a member of this website, including but not limited to your name, address, mailing address, your country of residence, or other government-issued certificates that prove your identity, along with relevant numbers and any other information that helps us verify your identity (hereinafter collectively referred to as "Identity Information").
4.2.2 Service Information: This information helps us contact you and smoothly provide services, including but not limited to your phone number, fax number, valid email address, mailing address, and your debit card information or other account information (hereinafter collectively referred to as "Service Information").
4.3 When you use this website or its services, we may collect additional necessary information to improve the website's functionality, enhance your experience using the website and its services, or comply with orders from courts or other government agencies with jurisdiction in accordance with applicable laws and regulations.
4.4 If you visit other partner websites on this website or any links provided by partner websites, you should agree to and comply with the partner website's separate and independent privacy policy. We do not assume any responsibility for the content and activities of these websites or partners.
**V. Cookies**
5.1 When you visit our website, we use cookies through Google Stats to record our performance and verify the effectiveness of online advertising. Cookies are small amounts of data sent to your browser and stored on your computer's hard drive. Cookies are sent to your computer's hard drive only when you use your computer to access our website.
5.2 Cookies are commonly used to record the habits and preferences of visitors navigating various projects on our website. The data collected by cookies is anonymous aggregate statistical data and does not contain personal information.
5.3 Cookies cannot be used to obtain data from your hard drive, your email address, or your private information. They enable our website or service provider systems to recognize your browser and capture and remember information. Most browsers are set by default to accept cookies. You can choose to set your browser to refuse cookies or be notified when cookies are sent. However, if you set your browser to disable cookies, you may not be able to activate or use certain features of our website.
**VI. Use of Information**
6.1 We use the information collected from you for the following purposes or in the following ways:
6.1.1 Providing various services to you through our website.
6.1.2 Identifying and verifying your identity when you use our website.
6.1.3 Improving and enhancing the services of the website (based on the information and feedback we receive from you to help us improve the services of the website, so that we can respond more effectively to your service requests and support needs).
6.1.4 Data analysis of the usage of our website and cooperation with government agencies, business units, and others.
6.1.5 Personalizing your experience (your information will help us respond better to your personalized needs).
6.1.6 Processing transactions (your information, whether public or private, will not be sold, exchanged, transferred, or provided to any other company for any reason without your consent, except for the explicit purpose of completing the transaction you requested).
6.1.7 Sending periodic emails (the email address you provide for order processing may be used to send you information and updates related to your order, in addition to occasionally receiving news, updates, information about related products, or services).
6.1.8 Fulfilling other purposes stipulated in the User Agreement of this website and all legal means to meet those purposes.
6.2 We will not sell, trade, or otherwise transfer information to other parties or allow others to collect or use information. However, this does not include trusted third parties who assist us in operating our website, conducting business, or serving you, as long as these parties agree to keep this information confidential. We may disclose your information when we believe that disclosure is appropriate to comply with laws, regulations, rules, or government orders, enforce our website policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other purposes.
**VII. Protection of Personal Data**
7.1 We implement proper physical, electronic, managerial, and technical measures to protect and safeguard the security of your personal data. We make every effort to ensure that any personal data collected through our website is free from any interference by third parties unrelated to us. The security measures we take include but are not limited to:
7.1.1 **Physical Measures:** Records containing your personal data will be stored in locked places.
7.1.2 **Electronic Measures:** Computer data containing your personal data will be stored on computer systems and storage media with strict login restrictions.
7.1.3 **Managerial Measures:** Only employees authorized by us can access your personal data. These employees are required to adhere to our internal regulations on the confidentiality of personal data.
7.1.4 **Technical Measures:** Encryption technologies such as Secure Socket Layer Encryption may be employed to transmit your personal data.
7.1.5 **Other Measures:** Our network servers are protected by a "firewall."
7.2 If you become aware of any security vulnerabilities on our website, please contact us immediately so that we can take appropriate action as soon as possible.
7.3 Despite the implementation of the above technical and security measures, we cannot guarantee the absolute security of data transmitted over the Internet. Therefore, we cannot assure that your personal data provided to us through our website is secure at all times. We do not assume responsibility for any events resulting from unauthorized access to your personal data. We are not liable for any losses or damages arising from or related to such events.
**VIII. Revision of Privacy Policy**
We reserve the right to modify this Privacy Policy at any time. We inform you of the revision of the Privacy Policy by updating and publishing a new version with an effective date, highlighting the revisions. Sometimes, we may provide notices to inform you that the Privacy Policy has been revised, but this is not an obligation on our part. You should regularly review the Privacy Policy and pay attention to its revisions. If you do not agree with the revised content, you should immediately cease accessing this website. Your continued access to this website when updated versions of the Privacy Policy are published indicates your agreement to the updated content and your agreement to comply with the updated privacy policy.
**IX. Communication with Us**
9.1 If you have any requests or opinions, you can contact us through the official customer service of the app. This is the only effective way for us to communicate with you, so we are not responsible for any actions or omissions if you do not use the valid contact method.
9.2 We only announce and post notices and information through valid contact methods on this website. Therefore, we are not responsible for any losses incurred due to your trust in information obtained through other means.
9.3 If you have any questions about our privacy policy, feel free to contact us at any time.
Contact Us：
Official Media：
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article